Terms & Conditions


Terms and Conditions

Please review the below points to confirm understanding and acceptance of these conditions. (These conditions supersede all other documents)

Cancellation, Return and Exchange Policy

With our lowest price guarantee in the trade area, there is a no cancellation policy once an order is placed. Every order is final sale. Prior to delivery, a product can be exchanged for equal or more value. Any order cancelled prior to delivery will result in forfeiture of the 25% restoking fees of the total value of the order. Accessories can be exchanged or returned within 48 hours and should be returned in original boxes and packaging. There will be no return on any furniture, mattresses once delivered or picked up.

* All Clearances are final sales. Space Requirement and Do not fit Policy Dimensions are available for all merchandise from your salesperson and online catalog. It is the responsibility of the customer to ensure that adequate space is available to allow for a successful delivery. Products not being able to fit into the customer’s home can be exchanged for the same value or higher. Additional delivery and installation charges will be applied, if customer do not find any product to replace then we will refund 75% of the product price. Also, delivery charges are non-refundable.

Payment / Deposit

Unless otherwise specified in a specific promotion, all orders require a Full payment at the time of ordering. With the approval of Manager, order can be placed with 50% deposit. Any outstanding balance must be paid in full prior to delivery. Finance options can be used to clear balance. *On Approved credit, clients can take advantage of our advertised Finance Plans. Please note personal cheques require 14 business days to clear before delivery can be made.

Price Match Policy

Premier Furniture & Mattresses exclusive lowest pricing means you always get the best price. If, within 7 days of your purchase, you see the identical merchandise at a lower published price by an authorized Canadian dealer in the same local trading area (Edmonton only), under the same terms and conditions, Premier will gladly refund you the difference upon verification of the details.

Published price includes the price of the product.